Process

A simple, family-friendly way to arrange support.

No long contracts, no confusing packages – just clear pricing, realistic boundaries and a friendly, local team who talk things through with you.

• 1
  Initial conversation.
  We start with a relaxed call about your loved one – their personality, routine, what they enjoy and what currently feels difficult.
• 2
  Match with a companion.
  We match you with a trusted local companion whose experience, availability and style fit your family. You agree likely visit length and frequency together.
• 3
  Trial visits.
  You start with a small number of visits to make sure everyone is comfortable. We check in with you to see how it is working and adjust as needed.
• 4
  Ongoing support.
  Once things are settled, visits carry on at the agreed pattern. Families can then decide if they’d like to add the optional subscription for notes, photos or videos.